Payments May 2, 2025

EXIN: Transforming Exceptions & Investigations with Automation

Despite growing demands for speed and transparency, over 90% of E&I cases still rely on unstructured and manual communication (e.g., free-format MTx99 messages), leading to inefficiency, high operational risk, and poor customer experiences.

EXIN: Transforming Exceptions & Investigations with Automation

Rethinking E&I: Automation for a New Era of Financial Messaging

Despite the demand for speed and transparency, over 90% of Exceptions & Investigations (E&I) cases still rely on manual, unstructured communication — leading to inefficiencies, higher costs and weak customer experience.

EXIN changes that.

• ISO 20022-enabled and fully compliant with SWIFT E&I standards
• End-to-end automation — from initiation to resolution
• Supports structured E&I messaging for greater speed and accuracy
• Reduces operational risk and improves customer satisfaction
• Scalable, modern solution for forward-looking financial institutions

Why now?
E&I modernization is not just about efficiency — it’s a strategic shift. With EXIN, your institution stays ahead of regulatory and messaging changes while improving service quality and internal processes.

Ready to evolve beyond MTx99?
EXIN helps you future-proof your E&I workflows and drive smarter operations across the board.

Digital SystemsE&IExceptions & InvestigationsISO 20022RegulationsSWIFT E&I StandardsTransparency